Frequently Asked Questions
-
A drop is a pre-order sale that is only available for a short time and has limited inventory. Join our Alert List on Hotplate to get notified when the orders open and get what you can before someone else does!
-
At this time drops are on select days, which allows me to balance my business and family. It also ensures that your orders receive the time and care they deserve. My goal is to have more frequent drops soon!
-
Confirmed cancellations requested more than 48 hours prior to scheduled pickup time will receive a refund, minus the non-refundable payment processing fees. We cannot give refunds requested with less than 48 hours notice. Thank you for understanding.
-
It is the customer’s responsibility to pickup their order at their scheduled pickup time. All no show orders will be forfeited with no refund or replacement.
-
We do not have a storefront. Vanilla Creek Bakehouse is a home bakery operating under the Wisconsin Cottage Bakery Rulings. We offer pre-orders and porch pickups on select days.
Join our Alert List so you always know when something fresh and delicious is coming out of the oven!
-
Delivery requests may be considered for orders over $100, within a 10-mile radius of zip code: 53189. Additional delivery charges would apply. Please message us through the Contact Us section of this website.
-
Please contact us if you’re interested.
Note: we cannot ship internationally
-
Thank you for considering us as a gift! Unfortunately, we do not offer gift cards at this time. However, if you sign up for our Alert List you will be notified when our “drops” are available. We make it very easy and convenient to order and pick up. Your gift receiver will be so excited you chose something extra special for them from Vanilla Creek Bakehouse!
But be warned: you may want to order extras for yourself! Our cinnamon rolls and/or cookies may be too hard to resist! ;-)
-
Stay tuned! Leveled-up packaging for gift-giving is in the works!
Drop us a message if you’re interested.